Helpful answers
Frequently Asked Questions
Everything you need to know before you wrap up in HeritageCozy.
Last updated: September 15, 2026
How does the heating work?
Heated panels inside the robe are set with the handheld controller, so you can choose the warmth you like.
How do I wash it?
Disconnect the power and controller before washing, then follow the care label on the garment.
Which size should I choose?
Size details are being finalized. Contact us before ordering and we will help you choose.
Which designs are available?
The HeritageCozy robe currently comes in one illustrated Heritage Print with a mustard-gold lining.
What if my order arrives damaged?
Contact us within 14 days of delivery with photos and your order number for a free replacement.